- What personal information is collected from you through the Website, how it is used and whom it may be shared with;
- Choices regarding the use of your data which may be made by you;
- Security procedures directed on protection against misuse of your information;
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this Website. We only have access to/collect information you voluntarily provide us via email or other direct contact. We will not sell or rent this information to anyone.
We will use your information to answer your questions you put us. We will not share your information with any third party outside of our organisation, unless it should be shared for fulfilling your request, e.g. to deliver your order or help subscribe you to our newsletter.
Your Access to and Control Over Information
You may decline future contacts from us at any time. You can do the following actions, at any time by contacting us via the contact form on our Website, or at your account page:
- See what information we have about you, if any;
- Change/correct any information;
- Ask us to delete any information we have about you;
- Express any concern you have about the use of your personal data.
We take all necessary measures to protect your information. If you send any sensitive information via the Website, you can be sure your information is securely protected both online and offline.
Wherever we collect sensitive information (such as credit card data),this information will be encrypted and sent to us in a secure way. You can check it by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information sent online, we also protect your information offline. Only employees requiring the information to perform a specific task (for example, billing or customer service) have the access to personal information.
How we use collected information
Agile Systems Ltd may collect and use users personal information for the following purposes:
– To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
– To personalize user experience
We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.
– To process payments
We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
– To run a promotion, contest, survey or other site feature
To send users information they agreed to receive about topics we think will be of interest to them.
– To send periodic emails
We may use the email address to send user information and updates pertaining to their purchase. It may also be used to respond to their inquiries, questions, and/or other requests. If user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
We request information from you in our order form. In order to make purchases at our website, you should enter your contact information (like name and email address) and payment data (like credit card number, expiration date of the credit card). This information is used for billing purposes and for processing of your orders. Shall we have any problems with processing, we’ll use this information to contact you.
We use “cookies” on this Website. A cookie is a piece of data stored on a hard drive of the site’s visitor and helps us to improve your access to our site and to identify return visitors. For instance, when we use a cookie to identify you, you would not have enter the password to login repeatedly. This saves your time. Cookies also allow us to track and target the interests of our users to enhance your experience on our site. Use of cookie is not connected with any personal information available on our site.
Surveys & Contests
From time to time, our site requests information via surveys or contests. Participation in these surveys or contests is of your own free will, i.e. you may choose whether to participate in them and to disclose this information or not. Information requested may include contact information (like name and email address) and general information (like zip code, age). Contact information will be used to notify the winners and to award them with prizes. Survey information will be used for monitoring the use of our site and for ensuring the satisfaction from use.