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Questions, comments, concerns? We'd love to hear from you!

Get in touch with our team

If you have questions regarding your purchase, pls do have a look at our FAQ below for some common queries and their resolutions prior to raising a support request.

Frequently asked questions

If you have further queries, do contact us by writing to us.

Do you offer support if I need help?

Yes! Top-notch customer support for our paid customers is key for a quality product, so we'll do our very best to resolve any issues you encounter via our support page.

How do I get access to your support forum?
Post purchase, do register for support here - by providing the relevant purchase information. An email with activation link will be sent to confirm activation of your support account.
How do I disable an addon that I do not need?

In the WordPress admin, navigate to 'Elementor Addons->Settings' window and open the 'Elements' tab. You should find options to deactivate the plugin addons here.

How do obtain and install updates for the plugin?

Activate your license in Elementor Addons page in WordPress admin. You will then be able to receive updates automatically in the Plugins page. The plugin can then be updated to the latest version by just clicking the the auto-update link seen in the Plugins page.

Where can I find the plugin documentation?

You can find the detailed plugin documentation in 'Elementor Addons->Documentation' window of WordPress admin.

When can I hope to hear back from you?

We usually reply to all queries within 24 hours. Replies can get delayed during weekends.

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